Privacy Policy

Effective Date: January 20, 2025

C.R.P. Sanitation, Inc. (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://www.crpsanitation.com/ (“Website”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms, sign-ups, or inquiries.
  • Non-Personal Information: Information about your interactions with the Website, such as IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries or provide customer support.
  • To send updates, notifications, or service-related communications via email or SMS (with your consent).
  • To communicate with customers regarding their orders or deliveries, including:
    • Sending information about orders and delivery schedules.
    • Sending photos and details of blocked dumpsters, overloaded dumpsters, collection notices, and other service-related updates.
    • Providing all other customer service communications necessary to ensure seamless operations.
  • To analyze Website usage and enhance user experience.
  • To comply with legal requirements.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Notifications about orders and deliveries.
  • Photos and details of blocked or overloaded dumpsters.
  • Collection notices and updates regarding service issues.
  • General customer service-related communications.

4. Standard Messaging Disclosures

  • Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
  • You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
  • For assistance, text “HELP” or visit our Privacy Policy URL and Terms of Service URL.

5. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from C.R.P. Sanitation, Inc. at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties unless required by law or as necessary to deliver the requested service.

6. Privacy

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.

7. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Trusted third-party providers who assist with operations such as email or SMS delivery and data analysis.
  • Legal Compliance: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enhance your browsing experience.
  • Understand Website usage and improve functionality.
  • Deliver personalized content.

You can manage your cookie preferences through your browser settings.

9. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Opt out of marketing communications.
  • Withdraw consent where applicable.

To exercise these rights, please contact us at info@crpsanitation.com.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to this policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

C.R.P. Sanitation, Inc.
2 Bayview Rd, Cortlandt, NY 10567
info@crpsanitation.com
(914) 592-4129